Training to SPA team

Those who manage a professional team, whether it's a spa or an aesthetic center, understand well that there are two key factors that prevent the achievement of the company's monetary goals:

Relationships among staff
The lack of a common communication approach towards clients

Through the training of spa staff with Gaia rituals, we not only address these issues but also bring a short-term return on the investment the company makes in its employees.

Since our training is highly experiential, the professionals involved consistently improve their relationships through the empathetic contact we aim to develop. Team members will enhance their listening skills with each other, fostering a more peaceful relationship based on mutual acceptance.

Moreover, communication with clients becomes more proactive and cohesive. The team will learn to guide clients from basic services (spa access, waxing, manicures/pedicures, etc.) to premium services like the Gaia rituals protocol. This allows the company to significantly increase the hourly value of face and body treatments.

Here's what to expect:

Consulting

Collection of all employer needs and any issues, along with an attached action plan for their resolution.

Advanced Training

Teaching the face and body principles of Gaia rituals to the staff. This training will be customized based on the educational and professional level of the workers.

Direct response Marketing

Through "Direct Response Selling" training, the staff acquires a common language that guides the client from purchasing basic services to premium services.

Team Building

During the training hours, specific experiential exercises are conducted to enhance team cohesion. We focus on emotional and relational management.Parliamo di gestione emozionale e relazionale.

Igiene

We are not just talking about cleanliness, which remains a foundational value of our work. What we care about is the personal well-being of every practitioner. For this reason, at each course, we provide materials for the self-care of the operator.

Certification

For all centers and spas that undertake the annual program for their employees, the "High Quality Team SPA" mark is awarded, along with professional training certificates for each operator.

Interested in learning more?